This Refund & Cancellation Policy explains the terms applicable to purchases of subscription packages and other paid services offered through BEJU, operated by LYVE.
By purchasing a subscription or paid service through BEJU, you acknowledge and agree to this policy, subject to your rights under applicable law.
All subscription purchases are final and non-refundable, except where a refund is required by applicable law or expressly approved by LYVE.
BEJU operates a non-refundable subscription model.
Once a paid subscription has been purchased and activated:
Subscription fees are non-refundable.
Users cannot request a refund for unused advertisement slots.
Users cannot request a refund for unused subscription days.
Partial usage of a subscription does not entitle the user to a partial refund.
Failure to use the purchased subscription does not automatically qualify for a refund.
Changing your mind after purchasing a subscription does not qualify for a refund, subject to applicable law.
Please carefully review the subscription package, duration, advertisement limits, and features before completing your purchase.
Users may request cancellation of their subscription by contacting:
Cancellation will prevent future renewal charges where automatic renewal is applicable.
Cancellation does not automatically entitle the user to a refund for the current subscription period.
Any remaining subscription benefits will be handled according to the applicable subscription terms.
If BEJU offers automatically renewing subscriptions in the future, the renewal frequency, pricing, and cancellation terms will be clearly communicated before purchase, subject to applicable law.
Users may cancel future renewals through the available account settings or by contacting support.
If you believe you have been charged incorrectly or more than once for the same subscription, please contact:
Your request should include:
Account email address.
Transaction reference.
Date of payment.
Description of the issue.
LYVE will review the payment and investigate confirmed duplicate or erroneous charges.
Any adjustment or refund will be handled in accordance with applicable law and the circumstances of the payment.
BEJU aims to provide reliable services, but technical issues may occasionally occur.
If you experience a technical problem that prevents you from accessing a paid feature, contact our support team.
We may investigate the issue and, at our discretion, provide an appropriate solution, such as restoring affected subscription benefits or extending the subscription period.
Technical support or a service adjustment does not automatically constitute a refund.
Nothing in this policy excludes any remedies required by applicable law.
If an account is suspended or terminated due to a violation of BEJU's Terms & Conditions, the user will generally not be entitled to a refund for the unused portion of their subscription, to the extent permitted by applicable law.
If an account is terminated by LYVE for operational or business reasons unrelated to user misconduct, LYVE will determine the appropriate handling of remaining subscription benefits in accordance with applicable law.
LYVE may modify subscription prices, features, advertisement limits, or package availability.
Changes will not automatically entitle users to refunds for subscriptions already purchased, subject to applicable law and any specific commitments made at the time of purchase.
Although BEJU follows a no-refund policy, this policy does not exclude, restrict, or waive any consumer rights or refunds that LYVE is legally required to provide under applicable Lebanese law or other applicable legislation.
Where a refund or other remedy is legally required, LYVE will handle the request in accordance with the applicable legal requirements.
To submit a payment-related complaint or refund request, contact:
Email: support@beju.me
Please include:
Your full name.
Email address associated with your BEJU account.
Subscription package purchased.
Payment date.
Transaction reference.
Reason for your request.
LYVE will review the request and respond within a reasonable period.
Submitting a request does not guarantee approval of a refund.
LYVE — BEJU
Website: https://beju.me
Email: support@beju.me
Country: Lebanon
For subscription, payment, or refund-related inquiries, please contact our support team.
Last Updated: September 23, 2026